Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun work. Got to help people. Interesting because of the different sort of things dealt with. Training was good. Good manager support. Felt like part of a team.

Cons

Hired seasonally, and thought I'd be kept on because my metrics were so good. Let go with only one week's notice after making it through the first cut. Can feel isolating.

Viewing 1768 - 1770 of 1,813 Reviews

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