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      Amazon

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      Amazon Operations Manager reviews

      3.5

      58% would recommend to a friend

      (2,236 total reviews)
      avatar

      Andrew Jassy

      56% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Operations Manager employees have rated Amazon with 3.5 out of 5 stars, based on 2,236 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Jul 22, 2025

      Some love, some hate. Very much a position where it is what you make it

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Pay, scheduled for a 4 on 3 off, 10 hour shifts. You ALWAYS work more than 10 hours. Some of the people get to work with are passionate, intelligent and fun to work with.

      Cons

      HR sets the tone...and its almost always more of a headache and problem for the managers. 10-hour workday is a myth. poor Leadership is allowed to exist due to fear of offending someone. Unless someone helps you network or gets you out of your building to cross train, you are very trapped in a sphere.

      4.0
      Jul 22, 2025

      Lots of Action

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A large diverse work force from all backgrounds and experience. Great opportunity for emerging leaders coming out of college working in Operations as a new people manager.

      Cons

      Metrics and KPIs are measured often, but focus is on customer promise. Long hours can be a grind during seasonal peaks.

      3.0
      Jul 20, 2025

      Performance driven work, a lot of hours

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security. Great health insurance benefits. Stock grants are performance based and given each year depending on how you rank

      Cons

      A lot of hours worked for the same pay, being that managers are salary. During holiday season, management has to work an extra hour every day and an extra day each week without any additional compensation. Given that operations manager typically work 12 hr shifts, 4 days per week. With the extra time during the holidays, we pull 65 hour work weeks…13 hr shifts five days per week. You do not earn any additional time off until you are with the company for 6 years. The work is mentally exhausting with screen shots required for most tasks, constant updates, and need to be active in 85+ slack channels. 100% of the day is on the computer. You have to work at a standing desk entire day which is bad on the knees. Opportunities to walk around is minimal given that you must be working on the computer entire shift

      Viewing 163 - 165 of 2,236 Reviews
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      Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.