Amazon Customer Service (CSR) reviews

3.8

72% would recommend to a friend

(3,779 total reviews)
avatar

Andrew Jassy

62% approve of CEO

62% positive business outlook

Customer Service (CSR) employees have rated Amazon with 3.8 out of 5 stars, based on 3,779 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jan 25, 2016

Marketing

Recommend
CEO approval
Business Outlook

Pros

Its online saying and it very accurate to work from home

Cons

juste i have to stay alone at home but its ok as long am having fun with customer online

1.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home and saving on gas. Pay is alright, could be better. Benefits.

Cons

Team manager was a snob. She didn't want to hear my side of the story of why I was terminated.

Viewing 3730 - 3732 of 3,779 Reviews

Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.