Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
avatar

Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 15, 2025

Csa

Recommend
CEO approval
Business Outlook

Pros

Everything is good. happy CSA

Cons

There is nothing bad. Happy CSA

3.0
May 5, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Nothing is good about the company

Cons

Toxic environment, no growth,baised culture

Viewing 43 - 45 of 1,214 Reviews

Glassdoor has 251,279 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.