Amazon Customer Service Agent (CSA) reviews

Users say... "'Pay is good but not worth the asks made from IT and how they are treated'" "Their health benefits is good and their career choice is helpful to start a new career." "A lot of information that is useful and great people to go to when you need something" "The pay: the base salary is good and the sign on bonus was great." "The work culture is good and I never felt that I was new in the company" 

Users say... "You do work bloody hard and very long hours so there is no work life balance" "You work long hours and not as many breaks as you would like or need at times" "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." "There are also bad managers that are rude and do not care about the feelings of their associates." "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year."