Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

1.amazing work enviroment 2.Cafeteria 3.Leaves 12 Sick ,12 Casual , 15 Annual and 10 (festival & madate off (26 jan,15 aug, 2nd oct after that rest 7 of your choice it is auto approved so you don't have to ask anyone for these leaves )

Cons

1.Promotions 2.Carrier Oppurtunity 3.The company use the trick to make you work for higher position at same salary 4.Random Layoffs every year.

Viewing 64 - 66 of 1,214 Reviews

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