Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 3, 2018

Fun Workplace

Recommend
CEO approval
Business Outlook

Pros

This is amazing place to work for as a customer service representative. You get awards and recognition for work and incentive based on your performance. Work culture is out of the box. No much work pressure as other companies. Friendly work environment. Growth in career is fast.

Cons

Shifts are sometimes unmanageable.

Viewing 1120 - 1122 of 1,214 Reviews

Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.