Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
May 24, 2017

CSA

Recommend
CEO approval
Business Outlook

Pros

Call center involvement while working from home. Easy staff training. Everything you want while working in the lux of your own home. Metrics based and bonuses

Cons

The pay rate sucks. Most call centers offer $12-13 they only offer $10 a hour. Unless you know someone you don't move up

5.0
Apr 27, 2017

Nice Job

Recommend
CEO approval
Business Outlook

Pros

Most benefits such as health

Cons

Pay increase would be nice.

Viewing 1153 - 1155 of 1,214 Reviews

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