Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
avatar

Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 7, 2017

Salary for Interns

Recommend
CEO approval
Business Outlook

Pros

Good work environment, good work place, good for students.

Cons

Transportation needs to improve. Poor work-life balance

3.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked at the CC in Scotland. Great atmosphere (but not from managers), lots of perks such as pizza, team nights and Halloween events

Cons

"Permanent Contract" is a carrot dangled in front of you. Out of approx 300 temps, only 25 were taken on. This has an effect on morale and only highlights JB's preference for spending as little money whereever and whenever possible.

5.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexiable schedules and great perks. Work from home and great teams and plenty of room for advancement. Health benefits and surprises

Cons

Sometimes opportunities are hidden but the right management will help you get there. Not a lot of cons to talk about

Viewing 1150 - 1152 of 1,214 Reviews

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