VCS Virtual Customer Service Agent..EXCELLENT WFH position
Pros
-Learning new things everyday -Leadership is always there to help, is friendly, encouraging, and wants to see you succeed. -pay is good for a Work From Home position -Amazon sends all the equipment and training needed to effectively carry out your job -fun and lively atmosphere to work in -receives recognition for your work on a constant basis -able to proceed up through the company internally -peers are always available to help when needed. - will work with disabled, and people attending school to succeed - great benefits and bonus's -creatively able to troubleshoot and handle problems that are faced by customer. I love my job at Amazon!!! I was a quality engineer for 22 years and went into early retirement. I got bored and decided to apply. I'm so happy I did! This is one of the most fun and gratifying positions that I ever had.
Cons
-compensation could be better considering the work but its still ok -fast paced environment that is constantly changing -if you need your hand held this is NOT the position for you -sometimes the systems can go wonky making it a hard day -this is a metrics based position and you have to work hard to keep them up if you want to succeed, and sometimes no matter how hard you try you will fail because its basically up to the customer to grade you.
