Amazon Virtual Customer Service Representative reviews

3.6

63% would recommend to a friend

(213 total reviews)
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Andrew Jassy

72% approve of CEO

53% positive business outlook

Virtual Customer Service Representative employees have rated Amazon with 3.6 out of 5 stars, based on 213 company reviews on Glassdoor. This indicates that most Virtual Customer Service Representative professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Virtual Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

213 reviews
3.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazon truly allows you to assist your customers and gives you the ability to make a difference in someones day. They also allow you to work from home which is always a plus.

Cons

Amazon will switch your department and schedule at a moments notice without giving you the option to decline. They will also disregard your personal needs and scheduling needs if they have a greater need.

Viewing 193 - 195 of 213 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.