Amazon Virtual Customer Service Representative reviews

10% discount is low Training is all online and extremely boring 50 hours to train in Phase 1 and Phase 2 They throw you into calls before you complete the training Team Lead is NEVER online when you're working Support team email box is usually full and can 't receive your email Constant technical errors with VPN and phone system Time between phone calls isn't enough to regroup after a difficult call

As a personal annoyance, there is a heavy emphasis on team socializing via the messaging systems. This is probably meant to help remote workers avoid isolation and I think it is important for many of the people on my particular team, where this is likely a first remote position. Again, personally I dislike the overly excitable type of expected cheer and chatter. I've worked from home for most of my life in a different business area so am aware that a lot of good comes from this too.