American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 17, 2011

Could be great...slow and disconnected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sr. Leader focus on Customer Reputation in market Diversity - Company strategy supports diversity Compassionate

Cons

Silos Indirect and passive-aggressive Slow to make cultural change

4.0
Jun 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Good work life balance place to work....they allowed a lot of work at home

Cons

Getting a promotion is very hard at Amex

4.0
Jun 15, 2011
Recommend
CEO approval
Business Outlook

Pros

People customer focus leadership in the commercial card space

Cons

slow to react to market changes. competition insufficient growth to allow for satisfactory career growth in some markets

Viewing 18214 - 18216 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.