American Express reviews

4.1

81% would recommend to a friend

(18,588 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,588 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Time off policy is great - better than most other companies out there. At the manager level, you get 28 days of PTO (inclusive of all holidays) walking in the door. There's also a very generous 401k match plus profit sharing (last year was around 10% of base pay).

Cons

Salary levels seem to be slightly lower than similar positions elsewhere. The health plan is a high deductible plan with an HSA which can be a big downer if you have something major one year. I don't think the premiums are low enough to justify the decrease in benefits.

4.0
Aug 8, 2008
Recommend
CEO approval
Business Outlook

Pros

The culture supported: work life balance; family friendly(popular with moms especially). The prospect for growth: great place to learn the credit card business. The career trajectory: you can always go up, however, sometimes outsiders who have worked at reputable firms get an accelerated boost.

Cons

The company's business model is so strong that not much risk-taking or innovation is nurtured, nor is it required for success, since the company is essentially a well-oiled money printing machine on the scale of a large battleship.

Viewing 18547 - 18549 of 18,588 Reviews

Glassdoor has 21,938 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.