American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Easy Commute, Prestigious company, Fun day

Cons

Politics, Favoritism, Clicks. All promotions are predictable. Friends of current Directors or VPs are the favored people to get promotions regardless of experience or lack of. Predictions of promotions can be made totally based on the clicks observed.

2.0
Jun 11, 2008

Amex - Grim.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay checks do arrive regularly. Until relatively recently there was an exceptional health insurance plan available, and retirement was reasonable - even expected.

Cons

The neverending careerists and finaglers - the users and ill-trained managers. The constant fear of outsourcing, and even now, 'in-sourcing' - as a global business there's really no good reason, according to management, to maintain their costly US based employees. The threat is always, always there - and as a result, new hires treat the place as a slightly more high level fast food job.

Viewing 18577 - 18579 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.