American Express reviews

4.1

81% would recommend to a friend

(18,607 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,607 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great culture, great people, opportunities to build a career

Cons

Your experience is completely dependent on your team. I think it's a great company to work for, but once my team stopped being supportive of the team as a whole it became unbearable. Work/life balance is talked about a lot as a positive, but I worked late a lot of the time. I worked too much for a place that compensates below your market value. Leadership on my team become non-existent, they cared more about their success then the teams.

2.0
Oct 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, healthy living scheme, social life with colleagues.

Cons

targets, appreciation for employees, bonuses, work load, training.

3.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits- PTO/Sick/401K/Medical/Dental/Vision/Legal/Corporate Discounts and many more..

Cons

Just another number sitting providing customer service and offering (sales) to cardmembers - not valued as a CCP.. even if meeting metrics..

Viewing 187 - 189 of 18,607 Reviews

Glassdoor has 21,961 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.