Question 1

Is Best Buy a good company to work for as a Customer Service Representative/Merchandising Representative?

Accepted Answer

Customer Service Representative/Merchandising Representative professionals working at Best Buy have rated their employer with 3.9 out of 5 stars in 349 Glassdoor reviews. This is a higher than average score with the overall rating of Best Buy employees being 3.5 out of 5 stars. Search open Customer Service Representative/Merchandising Representative Jobs at Best Buy now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Merchandising Representative interview questions at Best Buy.

Question 2

Does Best Buy pay Customer Service Representative/Merchandising Representative employees well?

Accepted Answer

Customer Service Representative/Merchandising Representative professionals rate their compensation and benefits at Best Buy with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Merchandising Representative salaries at Best Buy.

Question 3

How happy are Customer Service Representative/Merchandising Representative professionals working at Best Buy?

Accepted Answer

86% of Customer Service Representative/Merchandising Representative employees at Best Buy would recommend their employer to a friend. This rating has increased by 22% in the past 12 months. Customer Service Representative/Merchandising Representative professionals have also rated Best Buy with a 4.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Best Buy?

Accepted Answer

Sales Associate (4863), Customer Service Representative (1100), Sales Advisor (1050), Sales Consultant (1014), Geek Squad, Consultation Agent (872), Customer Service Specialist (571), Product Flow Specialist (567), Best Buy Mobile Sales Associate (562), Inventory Specialist (542), Retail Sales Associate (522), Best Buy Sales Associate (415), Sales (402), Geek Squad, Agent (CIA) (363), Cashier (352), Computer Sales Associate (330)

Question 5

What are the pros of working at Best Buy according to real employee reviews?

Accepted Answer

"Pay was good at the time and training for the section of the store you needed to know was helpful." ((in 2585 reviews)); "the people you meet are great and if you want to move up in the company is great" ((in 2450 reviews)); "The benefits are great and the tasks are not extremely difficult" ((in 1996 reviews)); "The coworkers are great and know how to make a bad day turn out better." ((in 1467 reviews)); "Good work environment and people" ((in 841 reviews))

Question 6

What are the cons of working at Best Buy according to real employee reviews?

Accepted Answer

"Customer issues and management is poor when to deal with helping these Geek Squad agents." ((in 2829 reviews)); "really bad managers with hr violations against them that best buy corporate would not handle." ((in 1266 reviews)); "No commission and weak motivational methods ultimately leads to a sense of aimlessness among floor salesmen." ((in 754 reviews)); "Very political and far to much favoritism." ((in 550 reviews)); "no work life balance its a all hands on deck environment right now got to save the company" ((in 511 reviews))

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Nice coworkers, but expect extended walking and extra duties

Love working there but they don't keep part time employees

Solid partime college job

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