Best Buy reviews

3.5

59% would recommend to a friend

(41,830 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
4.0
Jan 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent and constant training, great management (though that can change from store to store), can teach you all you need to know about sales for later jobs!

Cons

Just not enough pay for what you do, but what can you expect for a big box retail? They do pay better than most other retail stores.

2.0
Jan 13, 2016

Numbers Numbers Numbers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly good pay for some that is able to move up in the ranks a bit. Great to have access to so many products at discount

Cons

Really driven by the all powerful number! which is fine every business i guess has too but failed at really trying to understand issues when you brought them up and simply did what made them the most money even if it might not be the right thing to do

2.0
Dec 17, 2015

No Commission, No Care

Recommend
CEO approval
Business Outlook

Pros

None really, their EPP is most often beaten by their price match policy.

Cons

Alot of cons, hard to believe they have lifers there with how everything is managed. - Individual Targets but no incentives to sell (only management gets bonuses, and they let you know) - Unethical sales practices to sell warranty on products. (discount other products, lie about what the warranty actually covers) - Schedule changes randomly without notice, but when you make a request they need 3 weeks notice..... - unpaid work, management schedules you till close but then expects you to close down the store for free and if you send a request for overtime its denied and then you get in trouble. Easy fix but then you run into customers wanting to buy something right before close and all the registers are down as cash has already been counted. - Not enough staff, most employees are part time but they don't allot proper breaks to have someone cover your area (I.E 2 people work a department today, 1 from 8-4:30 while the 2nd from 4:30 till close) management just tells you to find someone to has been trained to cover your section......also this leaves no time to go get trained into other department.

Viewing 310 - 312 of 41,830 Reviews

Glassdoor has 43,379 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.