Best Buy reviews

3.5

59% would recommend to a friend

(41,837 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
1.0
May 6, 2015

Warranty salesman.

Recommend
CEO approval
Business Outlook

Pros

good employee discount, however you will quickly come to find that most major items have zero markup and you're only getting good deals on smaller stuff. Tend to hire the same age group (college age students) so the people you work with can be good. Management stays out of your hair as long as you make their ever increasing warranty/geeksquad sales targets.

Cons

Doesn't matter how great you are with customers and how much you sell, all they care about is how many warranties you are selling. Be prepared to spew out the same rehearsed sales pitch about PSP, PEP, PRP, UPP, and a dozen other useless warranty acronyms. Also a huge push to sell geek squad services even though 90% of the employees in the geek squad are incompetent and mess up customer orders. Full time positions are nearly impossible to get unless you are the top performing sales person, even then there were people waiting literally years to go from part-time to full-time. No product training, nobody cares how much you lie/make up stuff about the product as long as you get more warranties out of the door. Pay is just above minimum wage yet they expect you to sell like a commissioned sales person making 100k a year.

4.0
May 4, 2015

Lifetime warehouse worker

Recommend
CEO approval
Business Outlook

Pros

Great Company. Very stable.Decent Benefits.

Cons

Wages start high but don't advance very far. Little chance for advancement due to fewer leadership positions.

2.0
May 1, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, product knowledge, staff discount.

Cons

Middle and lower management are a bunch of kids who have no idea what they're doing. Do not lead by example whatsoever. Shove sales numbers down your throat constantly - all day long. It's all management cares about. You're made to feel guilty if you're not selling what they require you to sell. Meanwhile, we are supposed to focus on telling customers there is no pressure to buy as we're not on commission...pfffttt. I feel that it's a super scammy place to work. Way over worked for next to no compensation.

Viewing 334 - 336 of 41,837 Reviews

Glassdoor has 43,386 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.