Best Buy reviews

3.5

59% would recommend to a friend

(41,839 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty generous, work life balance is good.

Cons

Cost cutting has gone too far. The products they sell are fully commoditized, and they can't differentiate on service or experience when they keep cutting things. All levels of the organization are plagued by politics, favoritism and ass-covering. No one is willing to put themselves out there to do the right thing. Accountability is laughable at best.

4.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

A lot of great people to work with, never ending supply of new technology to learn, had a good discount on merchandise.

Cons

Very little upward mobility, they would be willing to let you switch departments and learn more but not willing to let you move up the ladder.

4.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were awesome and made the job fun and rewarding. The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals. The discount was always nice. I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience. Always room for advancement-if you work for it!

Cons

Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable. Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started. Store Managers often came and went.

Viewing 367 - 369 of 41,839 Reviews

Glassdoor has 43,389 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.