Best Buy reviews

3.5

59% would recommend to a friend

(41,856 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount is very nice, many items are discounted quite a bit. Plus you can use it at any Best Buy across the country. The co-workers are friendly. Best Buy pays for training and certifications depending on which department you are in.

Cons

Even the small stores have too many managers, usually 5 or 6. The managers don't sell anything, even if they're right next to a customer they'll call an associate over the radio to come help the customer instead of trying to help. The managers constantly keeping close watch, almost like they're waiting for you to mess up.

3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Great discount and some really good people to work with. When you do get a really good manager, it makes for a great and fun place to work.

Cons

Most of the store management has not a clue or people skills at all. Unless you are a member of the "Boys" club, you don't get anywhere. Total lack of disrespect for most employees at a line level. Just shove those accessories and service plans down the customer's throats. The dollar is more valuable than customer service. There are days when you pull into the lot and see a managers vehicle and it makes you want to turn around and go back home. When managers are getting ripped because the store(s) might not be doing well, this sets the tone for the employees. I think to be a manager at Best Buy, you better learn to drink the coolaid as in the Jim Jones special

4.0
Sep 9, 2008

Great place, but stay motivated.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Typically you will see very forward thinking people. It is an outside the box company... Every time I have ever had an issue, I have had a VERY unique response to it that both solved the issue and helped me remember what I had to do to get the answer that I needed.

Cons

You CANNOT be a full time worker and expect to have much of a social life, or go to school. They are very strict about hours, and ratios of opens to closes, and open shifts of weekends.

Viewing 41626 - 41628 of 41,856 Reviews

Glassdoor has 43,407 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.