Best Buy reviews

3.5

59% would recommend to a friend

(41,863 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Aug 9, 2023

Stepping Stone Job

Recommend
CEO approval
Business Outlook

Pros

You learn a lot about technology and become trained in hardware repair. Working full time you get healthcare benefits, which is great, and there are 401k matching options. The stress from this job will encourage you to seek a better job with better compensation. The skills you learn here are valuable and you can build on them elsewhere.

Cons

Always understaffed and encouraged to take on next-to-impossible repairs to make people happy, but they won't be because they want something that teeters on the edge of reality. The appointment system makes clients unhappy and they are not long enough to accurately solve issues. If helping people was the actual priority, they would be longer. If creating a positive work environment was a priority, there would be more gaps in the appointments to allow people to get a break since consistent appointments often result in no breaks. The push to sell unnecessary items and memberships leaves many people unhappy, which is partially the company's fault for not properly advertising what exactly the Geek Squad does. It's hard to feel comfortable selling an expensive membership to the elderly because they don't know how to use a computer. It could take five minutes every day to just answer simple questions, but the metrics of selling services are more important than being a nice person.

2.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a great job if you're starting off making decent money.

Cons

But if you are looking for a job with good management you might find a few but there are not many. With the over working of their employees is insane and the number of duties you will have to do that are not in your job description is crazy with the occasional pizza party to make you think really quick this is not worth it.

Viewing 607 - 609 of 41,863 Reviews

Glassdoor has 43,414 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.