Best Buy reviews

3.5

59% would recommend to a friend

(41,874 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Apr 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay for my job title was good.

Cons

Company has no direction. Every year they have a big restructure. They only care about forcing the sales floor staff to run credit card applications and to force their Total Tech program on the customers.

3.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You learn a LOT about upcoming tech and how to present yourself as a fitting salesmen.

Cons

The pushing of credit cards and quotas to hit daily, creates pressure that is competitive an overwhelming for most. After saying that customers are always right they promote a predatory credit card with benefits that are outweighed by buying more than most could afford; while promising low interest. Their real target is to hope you do NOT make these payments in time and make money off of your suffering. For this reason I refused to take advantage of customers but was told off by my managers for not doing this. A terrible strategy to gaining loyal customers and is one of the main reasons Best Buy is a failing Business.

2.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee Discount (items sold at cost plus 5%), more PTO than other employers

Cons

Unreasonable pay caps for positions, 3% annual raises (doesn't match inflation), poses as mental health friendly (they're definitely not), will allow you to get verbally abused by customers daily and still give them what they want, let go of over half the company in 2021 (including loyal employees of over 10 years) and replaced them with part timers. The CEO played it off as something she didn't want to do and that it hurt her, but then turned around and did that. The type of company to make INCREDIBLE profits and only reward management and not increase income for the people who bring in the money for them: the salesmen, the entry level workers. Will hourly announce on walkie-talkies about how many credit cards and Total Tech sales we make, then harassing us to get more, which comes off as so tone deaf when you've got employees barely scraping by with their income, expected to be customer's punching bags, working cl-opening shifts, expected to pickup on all of the cut jobs and not get pay raises for that increase in responsibility. This is the kind of company that will see the low morale and do nothing about it. The door is a revolving one, new faces that don't know the ugly history of this company in its recent years.

Viewing 649 - 651 of 41,874 Reviews

Glassdoor has 43,425 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.