Does Best Buy pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Best Buy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Best Buy?

59% of Best Buy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Best Buy?

Sales Associate (4865) , Customer Service Representative (1100) , Sales Advisor (1050) , Sales Consultant (1014) , Geek Squad, Consultation Agent (870) , Customer Service Specialist (571) , Product Flow Specialist (567) , Best Buy Mobile Sales Associate (562) , Inventory Specialist (542) , Retail Sales Associate (521) , Best Buy Sales Associate (415) , Sales (402) , Geek Squad, Agent (CIA) (363) , Cashier (352) , Computer Sales Associate (330)

What are the pros of working at Best Buy according to real employee reviews?

"Pay was good at $15 an hour and the hours at the time of this was nice." ((in 2534 reviews)); "the people you meet are great and if you want to move up in the company is great" ((in 2419 reviews)); "The benefits are great and the tasks are not extremely difficult" ((in 1991 reviews)); "The coworkers are great and know how to make a bad day turn out better." ((in 1464 reviews)); "I was in school at the time so flexible hours were a must and they were understanding" ((in 1119 reviews))

What are the cons of working at Best Buy according to real employee reviews?

"Customer issues and management is poor when to deal with helping these Geek Squad agents." ((in 2828 reviews)); "really bad managers with hr violations against them that best buy corporate would not handle." ((in 1269 reviews)); "No commission and non individual bonus system in place to leave associates making only hourly rate." ((in 771 reviews)); "Too much favoritism from management." ((in 564 reviews)); "no work life balance its a all hands on deck environment right now got to save the company" ((in 514 reviews))

What are employees saying about Best Buy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy layoffs and their outlook for job security at Best Buy in 2026.

Best Buy reviews

3.5

59% would recommend to a friend

(41,876 total reviews)

Corie Barry

35% approve of CEO

38% positive business outlook

Ratings by demographic groups

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Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews

3.0

Jan 18, 2023

Pick your poison

Advance repair agent

Recommend

CEO approval

Business Outlook

Pros

Can meet all kinds of people. Take that as you will. Good way to learn skills and socialize.

Cons

Expected to outperform and do other people's tasks without being compensated. Will get burnt out consistently. No direct training from management, normally trial by fire or shadowing. Will try to make the work culture feel like "family" for retention purposes.

2.0

Jan 5, 2023

I wouldn't suggest working here

Home solutions advisor

Recommend

CEO approval

Business Outlook

Pros

The discount is amazing (you'll understand why), the uniform is pretty relaxed, and the knowledge you gain is really useful.

Cons

The hours during the holiday season are insane. They work you literally into sickness, I caught a bad cold every single winter from being so rundown. For example, warehouse associates start Boxing Day shifts literally at midnight and work until noon. Black Friday? 4:30 AM, baby! It's literally retail and they have you working like a steel factory employee but with a sliver of the pay. The expectations to sell are also unrealistic, it's pushy and borders on disrespect for a customer's budget. The expectation is that of a place where employees work on commission, but you don't so there isn't any reason to push customers into purchases. Last but not least, if you think this company cares, please do not be fooled. Mental health issues? Doesn't matter. Personal life falling apart? Save it. All I'm going to say is that if you work for this company, I hope you have an excellent support system outside of it. If you can leave, I urge you to take a chance and do it.

5.0

Jan 4, 2023

Great place

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Great pay, great benefits. They make sure you're trained well.

Cons

The customer's are terrible and mean people

Viewing 673 - 675 of 41,876 Reviews

Jobs at Best Buy

Retail Warehouse Associate

Retail Sales Associate

Retail Sales Associate

Retail Warehouse Associate

Retail Sales Associate

Best Buy

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Pick your poison

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