Best Buy reviews

3.6

59% would recommend to a friend

(41,805 total reviews)
avatar

Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Jul 7, 2019

Stay Away From Store 123!

Recommend
CEO approval
Business Outlook

Pros

There were a few people at work who could make the job much easier. Employee discount is great especially on things like cables. Sometime have accommodation offers from manufactures for different items.

Cons

Store 123 has run so many people out of there that it's embarrassing. We're talking good employees too who have been with the company for years, people who have gone on to thrive at different locations, the few who actually stayed with Best Buy anyways. The people in charge just bark at you and never says a kind word or really even interact with you like a normal person would. Unless your an attractive woman, then you get plenty of "attention". I have no idea how this location hasn't imploded; HR complaints, how it's run, the way people are treated, both who work there and customers. Speaking of HR it seemed like a frat house at times with relationships. These people were hooking up, this person was sending out nude photos, they were making inappropriate comments. I heard one person had their own folder of complaints. A folder! But they were still working for Best Buy. There is a lot of pressure to sell services. Geek Squad Protection, Total Tech, Progressive Leasing, and Lord help you if you don't run enough credit card apps. I enjoyed helping someone get the product they needed and if they felt one or more of the services were a good fit for them, but it felt like I had to force it on them to keep up numbers and what I was really selling them a was future of debt. But I guess that's a problem for Citi Card debt collectors and not Best Buy. In addition of services you will get real familiar with their Matrix system. Your tracked on a variety of numbers; total revenue, transactions per hour, percentages of a multitude of things. People would check out their numbers hourly. Store 123 is in a bad location. There are homeless people who ask you for money in the parking lot. There have been shootings and stabbings in the area. Syringes have been found in the bathrooms. It's a hard place to feel safe. If your dead set at working at Best Buy, avoid 123. You would do a lot better at one of the other stores, physically, mentally, and professionally. I avoid this location even for just shopping and tell my friends and family to do the same.

5.0
Mar 20, 2019

good company

Recommend
CEO approval
Business Outlook

Pros

fun , flexible, tuition reimbursment, calm

Cons

work holidays, must work weekends

Viewing 85 - 87 of 41,805 Reviews

Glassdoor has 43,354 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.