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      Best Buy

      Engaged Employer

      Best Buy reviews

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      3.6

      59% would recommend to a friend

      (41,806 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      5.0
      Dec 5, 2018

      Great Company

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work as a PM, recently noticed someone commenting that we don't have a PMO department. But I have been with Best Buy for about 7 years and the PMO team has been established with Best Buy before I started.

      Cons

      Far too often good and great employees get burnt out because of poor Project Managers who do not have a basic or general idea of what is required as a Project manager, such as communication and knowing what is going on with your project instead of asking other departments who are not involved. As well as a lack of PMs having a basic knowledge of the concept of their project and department.

      1.0
      Sep 20, 2018

      Geek Squad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discounted gym, postal service, good cafeteria

      Cons

      Terrible leadership throughout the years in the Services department but they keep getting rewarded - the leaders didn't know how to shape up Geek Squad and make it work. They had weak understanding of logistics and customer needs, but I guess due to how terrible it was before, by slightly improving it and making it look like they did something, they kept on being promoted. They were both somehow promoted to the Finance department despite leaving Services department and Geek Squad in a pretty sad shape.

      1.0
      Jul 17, 2018

      Customer Service Specialist

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are okay..... nothing too great.

      Cons

      Management is absolutely horrible. Favoritism runs very high so if you don't kiss a manager's butt, you will not get any hours. Employees are also terrible. There are too many large egos who each think they should be running the store, when they don't. Pay is not competitive. This is the worst employer I've ever had the misfortune of working for.

      Viewing 88 - 90 of 41,806 Reviews
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      Glassdoor has 43,355 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.