Does Best Buy pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Best Buy. This rating has been stable over the past 12 months.

How satisfied are employees working at Best Buy?

59% of Best Buy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Best Buy?

Sales Associate (4851) , Customer Service Representative (1099) , Sales Advisor (1046) , Sales Consultant (1014) , Geek Squad, Consultation Agent (868) , Customer Service Specialist (571) , Product Flow Specialist (567) , Best Buy Mobile Sales Associate (562) , Inventory Specialist (542) , Retail Sales Associate (519) , Best Buy Sales Associate (415) , Sales (402) , Geek Squad, Agent (CIA) (363) , Cashier (352) , Computer Sales Associate (330)

What are the pros of working at Best Buy according to real employee reviews?

"Pay was good at the time and training for the section of the store you needed to know was helpful." ((in 2549 reviews)); "the people you meet are great and if you want to move up in the company is great" ((in 2441 reviews)); "The benefits are great and the tasks are not extremely difficult" ((in 2002 reviews)); "The coworkers are great and know how to make a bad day turn out better." ((in 1456 reviews)); "I was in school at the time so flexible hours were a must and they were understanding" ((in 1099 reviews))

What are the cons of working at Best Buy according to real employee reviews?

"Poor management and mistreatment of staff caused a storewide exodus of more than 20 employees." ((in 2821 reviews)); "really bad managers with hr violations against them that best buy corporate would not handle." ((in 1264 reviews)); "No commission and non individual bonus system in place to leave associates making only hourly rate." ((in 766 reviews)); "Very political and far to much favoritism." ((in 564 reviews)); "no work life balance its a all hands on deck environment right now got to save the company" ((in 497 reviews))

What are employees saying about Best Buy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy layoffs and their outlook for job security at Best Buy in 2026.

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Best Buy

Best Buy reviews

3.5

59% would recommend to a friend

(41,813 total reviews)

Corie Barry

35% approve of CEO

38% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

2.0

Aug 29, 2025

Takes to long to remove bad employees

Advanced repair agent

Recommend

CEO approval

Business Outlook

Pros

Hard to get fired here.

Cons

Workers who are bad for the culture but can produce numbers will take an HR case to get fired. Even that will likely result in a slap in the hand and nothing else. This applies to managers as well. You will not get a raise outside your yearly 3%. Lots of necessary recent changes but it increases workload. There is zero to minimal training for new changes outside a 2 minute video/quiz. All of this does not come with a pay increase.

3.0

Apr 4, 2025

No flexibility of WFH for India employees

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good trending work and great learning opportunities. You get to work on product and create impact for millions of users.

Cons

Not flexible with WFH and doesn't care much about employee's situations. Leaders lack empathy and leadership qualities to make team bonding strong or to even connect with team members to check up on their work satisfaction. US team sync up causes a bit of long work hours in the evening and again with strict work from office policy we need to login at 10 in the morning making it around 12 hrs of workday!

1.0

Mar 22, 2025

Wrongful terminated

Geek squad agent

Recommend

CEO approval

Business Outlook

Pros

Hello my name is BLANK. I am an African American who was hired to handle geek squad escalations (call center) I enjoyed that job until they tried to wrongfully terminate me then offer me my job back or a job at any location. They tried to say I wore the wrong color shirt multiple times and I was late or called off once which is 3 strikes. I had to remind them snd tell the case worker to go back and view the write up sheets and you’ll only see 1 write up sheet that I signed. And you’ll see a sheet where they tried to write me up and you’ll see it says this isn’t his fault we (Best Buy) haven’t provided work shirts for him yet.

Cons

Once the case worker seen the truth that’s when they started to offer me my job back and more.

Viewing 160 - 162 of 41,813 Reviews

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Takes to long to remove bad employees

No flexibility of WFH for India employees

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