Best Buy reviews

3.5

59% would recommend to a friend

(41,813 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
1.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

I would recommend BBY for people in school who want to learn a little about business, execution of strategies, and have no desire to advance unless they are female.

Cons

Common sense is in short supply. Don't look for leadership from the general managers. While not totally at fault they are not connected or engaged in the stores. Most of the GMs are off on Sundays and Mondays with district meetings several times per month. As a result of the dis-connect they often play the role of "albatross managers" by flying into the stores, dumping, collecting a paycheck then taking off again. With respect to senior level management the decision to inflate Geek Squad numbers to Wall Street by inboarding is a short-term answer to current economic environment and only forcing additional erosion of precious gross margin dollars. One of the BBY values of "Grow through challenge and change" is grossly over-utilized for the sake of show changes on a score card. The addition of new tool kit on the intranet is a classic example of change for the sake of change as opposed to change for growth.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

I love technology and it was easy for me to sell cameras to people! Your usually there to provide insight to customers who are not aware of tech and I have a gift to make it understandable.

Cons

For one your never compensated for what you sell. I outsold every single salesman yet there is no way to track numbers! They need to offer incentives for sales people because they are the ones doing the sales not the managers. Also management demands you to shove the protection plan down the throat of each customer. Yet if you get 95% success rate with protection plans you do not get rewarded! The manager does! This is backward business and it is complete BS. Best Buy stresses that the employees are not on commission so the "customer" does not feel rushed! This is complete BS because every manager is on commission. It looks good on paper now but wait in 5 years when you have a bunch of stoner's and drugy's who will only take the shady $10 an hour job.

Viewing 157 - 159 of 41,813 Reviews

Glassdoor has 43,362 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.