Best Buy reviews

Its retail... that speaks for itself. Sometimes long hours, Black Friday every year, Blackout dates where you can't take PTO, Rude customers, very pushy on getting Geek Squad Protection, Services, Best Buy credit cards, and Total Tech Support that took away from the sales experience from the employees AND from the customers perspective. Sometimes high pressure to perform and also sometimes unhealthy competition between coworkers trying to bump up their numbers (even though its not a commission sales job).

- If you move up you lose job security as the company has cut leadership roles each year - Part timers will get barely any PTO regardless of whether they work close to full time hours - As with every workplace, favoritism is very apparent. If you aren't all-in, don't expect to move up - Customers, while some were great, will demand a lot that you can't actually provide due to the company's shortcomings. - Management changes too much causing store culture to shift rapidly between positive and negative experiences. - Expected to push credit cards and plans regardless of what the customer actually needs - Work can be overwhelming due to small staffing problems and the company's expectations. (Geek Squad Agents are expected to know Apple and Samsung repairs without any increase in pay) - Often times when regular employees would have a high traffic hour, managers were typically in an office rather than helping - Higher ups are clueless as to how the stores actually function