Best Buy reviews

3.5

59% would recommend to a friend

(41,822 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
1.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

you receive a store discount after 3 months of employment

Cons

every year or two they conduct reorgs, you never know if you have a job or not. Treated like a commodity vs. a human being.

4.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Pays well and though recently they've been catching flak for laying off something like 5k full timers during COVID the reasoning makes sense plus a lot of them got rehired but as part-timers. I know it's not the same but the way the company is going having flexible part-timer hours makes sense.

Cons

If you want to get consistent hours you gotta do a LOT of elearnings so that you can get scheduled to wherever they need you. So if you've only completed the elearnings for computing and they only need for for a 6 hour shift that week then you're basically screwed. Also I'm not a sales guy but even in the warehouse I get annoyed by how much they push for the sales team to milk EVERY SINGLE customer to get them to apply for the Best Buy credit card or Total Tech Support which yes they're useful but if a person is just buying an hdmi cable you're still expected to convince them to apply for either one of those. Very annoying and it kinda takes away from the "friendship" the elearnings keep mentioning you're supposed to build with customers

2.0
Apr 16, 2021

Not great

Recommend
CEO approval
Business Outlook

Pros

I've meet alot of my good friends working at best buy. Alot of the employees are pretty good and easy people to get along with.

Cons

Corporate just hates you. You can be the beat seller of all time selling product out the window and be number 1 in the district and they will nit care and say just do better. Unless you work in home theater. GeekSquad is probably the worst position in the store since Beat Buy and Apple made a contract. Also you just het yelled at by people before you even know what the issue is. The 'training' you get is just lousy at best and same for the Advanced repair agent role. Also if you are in GeekSquad your direct manager will rarely be there to help with over flow and also if you get busy no one in the store can help you when it gets to busy.

Viewing 202 - 204 of 41,822 Reviews

Glassdoor has 43,371 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.