Booking.com reviews

4.1

80% would recommend to a friend

(7,598 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,598 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jun 15, 2018

atrocious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

diverse workforce with free breakfast

Cons

only progress if you're friends with management no one follows procedures senior staff clueless

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Booking.com Response
8y
Hi, thanks for your review although I am clearly disappointed with the rating and what you have to say. We promote based on ability not connections and we promote a lot of people who get to develop personally and build very successful careers so I'm afraid I have to disagree with you but we appreciate the feedback Ryan
1.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

lunches. Plenty of different food options from vegan to meat Offices have nice tables

Cons

Be careful! I burnt out there. Two my friends got on 3 month leave because of burnout. Very stressful job! The managers are pushing with micromanagement. They try to control everything. If you care about your health, don't go there. Team leaders say - you need to Exceed Expectations. Remember that. It is a trap. Then an employee works hard on his/her limits. And in the end of the quarter the manager says: "You did not do enough. Next quarter work harder". And when you are already on limits, you get a burnout. The management is cruel and hypocritical. If you say something to them it would be used against you. Be aware that there are "special" people in managers who speak only to each other. All is working on favoritism and personal relationship. Booking makes freaky Friday where employees drinks a lot of alcohol. If you don't go there and drink too much with leadership you won't get promotion. If you don't want to waste you life and good years be aware.

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Booking.com Response
7y
Thanks for sharing this valuable feedback. We’re sorry to hear about your experience with management. We’re currently experiencing growth and evolution. With this, we know that this can place extra pressure on the team, but we are working on changing management capabilities to make sure every employee feels motivated and inspired to do great work. Also, we believe in fair opportunities for everyone – favouritism of any kind goes against our values. No one should feel like they are being passed up for a well-deserved promotion. An employee with good performance reviews is eligible to apply for a promotion after a year in their role, and no manager can deny that application. If you feel that is happening, your HR Business Partner needs to be notified immediately. Feedback like yours is extremely valuable for us and helps us as we grow. We encourage you to directly share these comments and concerns with your HR Business Manager or the confidential ethics & compliance helpline . Many thanks, The People Team at Booking.com
2.0
Jun 10, 2018

The survival of the 'talk sweet to your boss'

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the most advanced and growing travel tech companies in the world. International working environment; get to meet and work with people from all over the world. Perks of traveling once a year to Amsterdam. Free lunches. Easy company to work for; you dont have to be smart. A lot of people just get comfortable and stay for very very long time.

Cons

-Unqualified people get promoted (with 0 ZERO Achievements). -Unclear career progression scheme for people; some get sudden promotion when the product that he/she was working for failed badly in the market. -Too many summit and travels for those unqualified people. -POLITICS; lots and lots of people got promoted / special 'assignment' because he / she happens to know the BOSSes or capable to sweet talk the manager. - Less than smart people on the management level; even director level. -Ineligible people got relocated to other countries like Singapore / New York; when the people actually have no QUALITIES; just capable of sweet talking the management.

Viewing 391 - 393 of 7,598 Reviews

Glassdoor has 9,147 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.