Booking.com reviews

4.1

80% would recommend to a friend

(7,598 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,598 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
May 17, 2018

not worth it

Recommend
CEO approval
Business Outlook

Pros

- free fruit - free coffee

Cons

- terrible management - no room to move within company - biases and favoritism

1.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Prime Location Friendly Environment

Cons

Company has unfair treat to woman. Less increment for woman who takes maternity leave, not because of their performance. It's a shame that your CEO is a woman but you does not protect your female workers.

3.0
Feb 24, 2018

Overall awesome but a declining culture/environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at Rentalcars.com/BookingGo for nearly 4 years. I, along with the company, went from strength to strength and I owe a lot of my learning and progression to this place. It always had a fantastic culture and a really enjoyable family environment. I thoroughly enjoyed the first 3 years of my employment. I went through multiple promotions and always felt like myself and my work were appreciated. The product team structure, initially, worked well and the ever present idea of cross-functional teams was efficient for delivering work. Senior Management we’re a great bunch of people and excelled at company communications, though sometimes things specific to a department could be more cryptic, secretive and sudden, to detrimental effect.

Cons

Sadly over the course of the last 6+ months of my employment, that started to change significantly. New Senior roles were created, to detrimental effect, owing to the accompanying attitudes of individuals, within the product world and unfair expectations placed on individuals. Reporting lines became blurred and professions that should be equal partnerships started reporting into each other, making certain areas of the business inferior and at the behest of others. Despite my continued success and feeling of appreciation over the previous years, I know felt pushed out, backed into a corner, under valued and underrated. It was as if newcomers to the business built an instant picture of me based on limited exposure and stuck to it. Morale across the team was down, significantly, and so many conversations in and around work turned sour and talked about everything that was now wrong with the company. It’s a real shame because so much has been done at a company level to try and improve the culture across the business— and that’s been great work! But, ultimately, all of that has been overwritten and made redundant by the fact other influencers within the product environment have made the culture so bad. I did think the compensation package was good, and I guess it wasn’t bad. However, upon leaving I’ve realised there are much better compensation packages available! Senior management would get a higher rating in my following scores, had it not been for recent changes.

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Booking.com Response
8y
Hiya, firstly thank you for your feedback but also thank you for your contribution over the last 4 years it means a lot. I'm not sure which specialism you were in or when you left us but we have been doing a lot of work in the customer product area recently. Clearly as you say the Product org worked best when it is a genuine team effort and just this week we have been talking about just that. I wouldn't say there has been a cultural decline but I would say we are still learning and maturing as a product organisation. I am sure that we will continue to improve and I wish you every success in your new role and thanks again for everything you did for us. All the best Ryan
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