Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Nov 29, 2016

fun for a while

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their heart's in the right place, they try to make the working culture modern and fun, very open environment, friendly colleagues, monthly and annual parties.

Cons

pay has always been an issue, and they have these groovy hippie company "ideals" that barely anyone sticks to.

4.0
Nov 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay in China market and fix working hours( only weekend ) with modern office. Dress code not required. Work independently. Cafeteria / coffee / snacks provided. once of year opportunity attending the BAM annual event in Amsterdam.

Cons

Repeating work content with same position. Growing to fast caused difficult to monitor the performance for each employee who might affect you if you are the next person receiving the phone call. Long hours stared at computer screen.

4.0
Nov 26, 2016

Customer Service

Recommend
CEO approval
Business Outlook

Pros

International work environment, great support, good perks.

Cons

Work schedule, System crashing, difficult to book a holiday,

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Booking.com Response
9y
Hi thanks for your review and more importantly thanks for the % years plus that you spent with us, that really is appreciated. I'm not sure when you left us but we have been working hard on areas like scheduling / breaks / holidays etc. It's always a challenge in a Customer Service environment balancing individual needs and customer needs but I hope we are making progress in the right direct. Thanks again and good luck in all you do Ryan
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Glassdoor has 9,137 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.