Booking.com reviews

4.1

80% would recommend to a friend

(7,590 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- Nice offices - mostly friendly people - nice location in the middle of Amsterdam

Cons

- Bad pay, poor bonuses - Most of the people working there are young and have no experience working anywhere else. They are therefore still immature in how they handle things and place great value on moving up the career ladder. Much more politics than you would expect. - Unclear requirements from management, refuse to clarify no matter how often you ask, then blame you for doing something that wasn't in the requirements. - Really disorganized. They call it "constant change", but really it's a bunch of chickens running around with their head cut off, not knowing what to do next. The company is growing faster than the structures that are in place, and it is causing big internal problems.

1.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

9 to 5 job so no extra work at home. International working environment

Cons

Unrealistic targets, bad working conditions (lack of oxygen in the office, bad canteen food, for which you are obliged to pay for). Management absolute beginners club, posh look a-likes with a power trip. They will only say hello when they feel like and they will treat you without respect. Applying for another position within the company is not possible, HR does not respond to your applications and they turn you down with the same template emails. Very low salary, bonus incentive is based on surrealistic targets, holiday requests are almost always denied or never answered. The office equipment is badly set up (common technical errors). You hear your colleagues complaining the whole time. Expensive company parties with food and music you will be sick from. Whatever is the problem, the finger is always pointed at you. Negative and unhelpful management. This makes everything very stressful which adds to the stress you already have. You feel like just coming in and being present without your mind being there. You feel sick if you think of work on your days off.

1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

I met some knowledgeable people here and I learnt a lot from them. They pay well as per Dutch standards.

Cons

There is a long list of cons, most of them are because of incompetent leadership and middle management. At some point in the past, they removed all the team leads and came up with this autonomous team concept, after a year or so they realized that it was a bad move, then they started looking for team leads desperately, so anyone who said that they want to be a team lead became a team lead, they got two days training and done. Here are some of the stories that my colleagues and I experienced first hand: - Feedback process is a joke at this company. An example: one of the managers of software development was giving random annual Performance scores to the developers because she thought that not all developers can perform good, some have to perform badly as well. So no matter how hard you worked through out the year, if your luck is bad then you will get a bad score. For getting promoted, you need to exceed expectations for one year. Oh and not to mention that manager is now a director. - Retaliation is very common in this company. And if you go to HR then be ready for some more retaliation. HR doesn't do anything, except looking pretty. - 25-30% of the employees are on burn out or stress leave. - promotions are random, they are based on feedback. Your colleagues can write anything about you without any examples and management just believes it, without cross checking. It is to screw anyone's career here, just write some lies in the feedback, no one is going to check if there is any truth in them. - Ass kissing all over the place. If you are good at ass kissing then this is the perfect place for you. - the way they conducted the whole layoff procedure is ridiculous, they just did the bare minimum and left the employees jobless. Booking family is a lie.

Viewing 163 - 165 of 7,590 Reviews

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