Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jul 20, 2017

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Good relocation support, good hardware and stuff to work with

Cons

Company doesn't care employees, performance measurement is not fair and probation period is used as part of interviews.

2.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing work environment ruined by extremely unprofessional employees.

Cons

A Lot..., Sr. Managers are judgemental based on the gossip a favorite team member has shared. You will be Ignored sidelined and compared to other.. No respect to ones own individuality irrespective of the office being multi cultural, Try to pose as most congenial but its only a mask.

1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

There are some pretty smart people working for the company and the culture is diverse.

Cons

Leadership introduce a new three letter acronym every week and decide on restructures and re-organizations every other month and while ignoring real suggestions, feedback and complaints. Then they wonder why employee engagement is dropping. They expect groundbreaking and disruptive innovation to the travel space yet have no one inspiring or worthy of great ideas to lead this. A ridiculous short term metric that is not about customer experience at all and cannot be directly tied to business growth is the pinnacle of success on which all product teams are judged. If that number goes up. Plus people are fast running out of ideas, which is why the restructures help to make it seem as if there's progress. Try and question whether it's truly good for customers and you're out. The tech org doesn't know what the product org needs or wants and vice versa. It's a mess. It used to be easy telling people why I worked for, and loved Booking.com but at the moment it's about grinning and bearing it until the shares vest. There is no regard for people from the leadership team. They promote themselves around the company as caring individuals but its fake. This company has a crisis with its culture and they are the root cause but they don't care. Automomy, innovation, customer focus, respect, all the good things that used to make working at Bookingcom the best, are being corroded away by an arrogant imbecile who is not fit to build, let alone lead, a product organization.

Viewing 220 - 222 of 7,592 Reviews

Glassdoor has 9,136 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.