Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 8, 2018

Total chaos

Recommend
CEO approval
Business Outlook

Pros

None that make it worth working there. Everybody leaves after a bit when they realise that people that work there don’t have any work ethic and do not care about working propery and doing a good job, things are done with the least effort eve if the outcome is mediocre.

Cons

Total chaos in HQ, high discrimination, promotions given by favouritisms, no meritocracy, hardly any diversity, no long-term strategy. High uncompliance from senior management and leadership roles, high sexism, arrogance, no teamwork between departments and teams, inexisting work etich and values. Unprepared and inexperienced people put in department director positions, who keep hiring friends instead of skilled people. Very low salaries if you were hired before 2017. Still think like a start-up even if it is a global company with over 16,000 employees, hence it is still very badly organized.

1.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Lunch, good office. No real pros, watch lots of cons. The office location is quite fine but there are many offices.

Cons

The management is worst I've seen. They don't work just watch people. No benefits at work. They provide only hustle and chaos. The senior management is lying about salaries increase and not doing anything for years. Only Dutch in the senior management, not equal opportunities. Lowest salaries, no raise. You would never ever get benefits at work. If you ask managers for something they even don't listen. Management evaluates themselves with the highest rankings, doing favoritism.

2.0
Sep 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Dynamic, live environment, good work-life balance, multinational teams of virtually every nation on Earth. Generally good business process and goals, good understanding of its business. Data-driven approach.

Cons

Software engineering in Booking.com is very clearly just a business tool, e.g. refactoring, testing, code reviews, proper software architecture are rare and not encouraged, the mantra is "being pragmatic and getting things done". You will not learn how to be a good software engineer here, except for trainee/junior positions. The codebase is a giant monolithic ball of Perl with all of its drawbacks. Technology is very conservative and often shortsighted. The company is hostile to non-iterative and breaking changes. Values of the company are good on the surface, but shortsighted, oversold and often have a lot of real life drawbacks (although effective enough to earn good money). The attitude "we don't care about what customers do not see" is steadily hurting the company from the inside, and huge network effect allows the company to sit on top of its huge hotel/user base.

Viewing 217 - 219 of 7,592 Reviews

Glassdoor has 9,136 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.