British Airways reviews

3.7

63% would recommend to a friend

(3,706 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 19, 2015

A once great company gone bad

Recommend
CEO approval
Business Outlook

Pros

Some great staff that make the job bearable. Vast route network. Ideal for those that want to explore the world for a year or so.

Cons

Constant cut backs in all areas, including safety critical ones. A complete lack of flexibility or understanding from management. A totally demotivated workforce that is constantly having to reapply for their jobs. Petty decisions. No work life balance at all. "It's legal" should not be the response for everything. And while on the legal side, ensure that teams do actually know the regulations, particularly within scheduling. Here's a hint. An A320 needs a maximum of 4 cabin crew from base. We can not just "claim a one light payment" because we are short of crew. And we should not have to argue the case for over 20 minutes and then have the delay put down to crew. For scheduling to not know all of the agreements is understandable, given the ridiculous variants there are across the fleets. For them not to know the law is unforgivable.

4.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent staff travel, ad hoc charter commission, yearly bonus and pay rise. A good starter airline for people ho have not flown before, you learn a lot and very quickly.

Cons

Creative scheduling patterns, crew control are sneaky, management, long trips, crew clicks, lack of career progression. Lack of extra training. 2 crew operation.

2.0
Nov 17, 2015

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

staff travel is very good

Cons

demotivated workforce who want to do as little as possible for as much as possible

Viewing 3487 - 3489 of 3,706 Reviews

Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.