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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,706 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Dec 22, 2016

      reorganising

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      wide range of roles across the company travel benefits of a wide network

      Cons

      outsourcing across the company means experience is being forced out

      2.0
      Dec 20, 2016

      Senior Customer Service Agent

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Varied and no two days look the same. great colleagues, nice breaks, also ability to use own initiative, you dont feel the time fly by if on a good shift with great colleagues

      Cons

      Long distance walking, rude customers, overbearing management, poor salary that you have to supplement with loads of overtime, too many disciplinary hearings

      3.0
      Dec 15, 2016

      BA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Safety procedures and protection to staff against rude&violent customers

      Cons

      If you want to make a good career in BA....it´s more important who your friends are within Management than your actual performance or capabilities

      Viewing 3541 - 3543 of 3,706 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.