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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,706 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      May 7, 2015

      Used to be a great company.

      Global marketing campaign project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel perks / able to get experience in various departments.

      Cons

      They don't care about loyal staff. Promotions are almost non-existant, performance related pay very poor. It's been hard work most of the time due to inadequate training.

      1.0
      May 4, 2015

      Contact Center Employee

      Reservations sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was invaluable-- by focusing on the GDS so much I really felt like knew the program backwards and forwards. Coworkers and management were decent-ish. Having the opportunity to speak with people from all over the world was very interesting. The branding and product is top-notch.

      Cons

      Being leashed to a phone was fabulous. So was the whole being outsourced thing. It was a call center so I think that basically explains itself.

      5.0
      Apr 30, 2015

      Senior managemetn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great organisation to work for

      Cons

      Very cost concious sometimes difficult to innovate

      Viewing 3553 - 3555 of 3,706 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.