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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,705 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      Sep 1, 2014

      Beautiful company

      Aircraft engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for them for 32 years and I have no regrets. If its a tree I will water it everyday.

      Cons

      The present management has changed so much that they have forgotten to fulfill their promises to the retired people who worked with their souls to see that the company flourished.. It was two way management. They looked after us and we would do anything for them.But now the game seems to be everyone for himself.. The management not to honour the promises which their former leaders had made is a short sight as for the sake of profit today but their employees will never give their 100 percent in return.

      3.0
      Aug 31, 2014

      Nice company to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for a very brief period of time as CSR at Phoenix Sky Harbor Airport with BA. I must say I did enjoy the job having the opportunity to interact with so many different people and passengers everyday.

      Cons

      Flight Delays force you to stay over even if you having something important or something scheduled after shift. Also the job does get repetitive and boring at times.

      1.0
      Aug 25, 2014

      Dreadful Leadership and Cripplingly Unionised

      Air cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff travel, fairly decent hotels, good team spirit amongst immediate colleagues, recognised brand and perceived professionalism from the public and the chance to see the world.

      Cons

      Awful 'them and us' type relations between the unfathomable layers of management and the staff. Management often rude, incompetent, power hungry, petty and counter-productive. Very great sense that the company care far more about money than about people. Culture of lying to passengers and staff is completely ingrained in the company. The pay scale is ridiculous with some cabin crew earning four times what others do for doing exactly the same job - completely dependent on base airport and date of joining.

      Viewing 3598 - 3600 of 3,705 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.