British Airways reviews

3.7

64% would recommend to a friend

(3,699 total reviews)
avatar

Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Feb 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Yearly concession to use system wide for pleasure travel after 5 years

Cons

With JB agreements consolidation of work force with AA, IB and OpenSkies. BA positions are being eliminated in the consolidation. Closure of NA Customer Contact Center in favor or location in India demonstrates BA's lack of investment in employees in NA.

5.0
Feb 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Fascinating work, everyday can be different. Lovely offices. Good travel benefits

Cons

BA is massive so change comes slowly. Too many layers of management. Pay isn't high enough for the work involved.

Viewing 3658 - 3660 of 3,699 Reviews

Glassdoor has 3,991 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.