Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,698 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Nov 7, 2013

      Low pay and lack of employee appreciation.

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good route network and chance to travel to many destinations - Thorough cabin crew training. - Although pay is not great for current mixed fleet crew your job with BA can feel relatively secure as they are not generally laying people off.

      Cons

      - Disorganisation/impersonal feel of the company - Lack of individual employee recognition. - Bad pay and conditions for mixed fleet, which provided a bad market rate pay in comparison to other low cost airlines including Easyjet. - The vast differences between the fleets making it feel like you all do the same job but get treated differently.

      5.0
      Oct 24, 2013

      Excellent Brand

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Brand, General Staff, and Flight Benefits

      Cons

      Too many management layers, multiple reorganizations

      3.0
      Oct 19, 2013

      Not a bad job, decent pay, poorly managed

      Reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight Benefits staff travel, for the position we make much more than US based airlines.

      Cons

      Vacation time given, Flight benefits are no good, with only 10 days off a year and on top of that you have to work every holiday. No extra time given for working holidays. Management is not consistent business managers monitor the agents, they do not monitor their supervisors. Their supervisors sit around and get paid to do nothing. Plus jobs being outsourced to India, when the US brings a lot of revenue for BA with their longhaul flights loads to the US, plus higher US fares.

      Viewing 3664 - 3666 of 3,698 Reviews
      Related searches: British Airways jobs | British Airways salaries | British Airways benefits | British Airways interviews
      ReviewsBritish Airways reviews

      Glassdoor has 3,990 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.