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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,697 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Sep 19, 2014

      Ok

      Cabin crew
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good destinations, Passengers are usually well behaved

      Cons

      Poor management team. Constant Cost cutting, Scare tactics used to manage

      1.0
      Jun 2, 2014

      worst company I ever worked for

      Reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compassion of other employees and a few of the managers who knew what they were doing.

      Cons

      Unqualified business managers. Put friends into positions they were not qualified for. Not ONE not even the MD had a degree in Business....not even a Bachelor of Business degree.Uneducated, uncouth, no morals or ethics and these were business managers, the Managers were not much better. It was a disgrace an International Airline would hire such people. Horrible working conditions. No backgound checks on employees, so had people with criminal records working there. They knew it, but kept them anyway. They had employees with substance abuse problems and alcoholics.....no drug tests were done. Staff in Uk treated US staff poorly. Travel benefits were a joke. NO one deserves to be treated as poorly as US staff

      4.0
      Jan 30, 2014

      Best Airline

      Customer contact agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good flight discounts and travel benefits such as cheap hotels, car hire etc. Opportunities to work in different areas of the business, although career progression is somewhat limited. Good work-life balance compared to other industries

      Cons

      Quite a bureaucratic company and it's often slow to get anything done

      Viewing 64 - 66 of 3,697 Reviews
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      Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.