British Airways reviews

Pleasantly located head-office; nice place to work Staff travel: excellent benefit esp on long-haul (remember only get on flights if seats available; length of service determines who gets on) In IT area quite informal collaborative, friendly atmosphere esp as had known colleagues for many years Hard working Unions to protect interests Pay Scheme tied to market so rewards for those who get noticed and sell themselves effectively Airline Group in with Iberia / Air Lingus and others gives opportunities to work overseas and to get introduced to new areas and collaborate widely; so company not parochial having a very international outlook Very inclusive with diversity rights Staff treated with respect in my experience esp in IT area Airline is in good position despite well-publicised problems; esp as other airlines like Ryanair have their own "issues"

1. The variety of the role is enormous. CSMs can be involved in many aspects of the company. From recruitment to training. Leading flights onboard and executing change. 2 . You get a great deal exposure to people management, having to be involved with poor performance, reward and recognition, conduct, absence, attendance. From instigating meetings to writing outcome letters. You really are responsible for the end to end process. 3. Good progression. 4. Lots of opportunity to work cross functionally/apply for secondments. 5. Good benefits such as staff travel. 6. Meeting different people everyday on your flights. 7. The role is generally dynamic with no 2 days the same. 8. Will get experience dealing with trade unions and managing a unionised workforce. 9. Hours are semi flexible, you may have to work on days off due to the nature of the business of a 24 hour operation but you can ‘claim’ these back on your office days.