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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,706 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      1.0
      Aug 1, 2015

      Not the best place to work

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff travel concession as long as you can travel during off peak periods, some amazing people

      Cons

      Low pay, poor management, inconsistent performance management for non-management employees, last minute changes to the roster

      3.0
      Jul 12, 2015

      CallBA

      Business team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment small group of people

      Cons

      Management is not clear no one knows what they are doing

      4.0
      Jun 15, 2015

      Great place to for for a little while

      Revenue and pricing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working if you are lucky Interesting work, great if you like aviation Great people, and very few bad apples Good work environment

      Cons

      Little or no room for growth unless you are on the graduate scheme or parachuted in from outside the company Lots of pointless exercises, meetings and schemes that are typical of a large corporate Lots of colleagues are just 'part of the furniture' and have been there for decades Failure to recognize ad appreciate talent unless its shown in very specific ways, eg building pointless spreadsheets

      Viewing 169 - 171 of 3,706 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.