British Airways reviews

3.7

63% would recommend to a friend

(3,707 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jun 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Good progression if you want it Flight benefits Private medical Good pension Good life assurance

Cons

Management behaviours can be toxic and hierarchical. CEO and management committee advocate for “good” management behaviours, however these are not enforced at the next level down. This leads to a toxic culture in which many people are miserable at work and want to leave but don’t want to lose their flight benefits, so stay in jobs they are not happy in. Additionally there is a bizarre push to return 5 days per week to the office, with no flexibility or hybrid working. This is causing talent to leave the business rapidly, leaving gaps that cannot be filled as no one wants to join a company with no flexibility in 2022.

1.0
May 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Travel, staff travel, good benefits

Cons

No work life balance, Toxic environment, company ready to sack you at any given point, never going to give you a thank you, will never think about front line worker, salary is absolutely shocking, long weeks of work ...

2.0
May 18, 2022
Recommend
CEO approval
Business Outlook

Pros

People are generally great and most understand the focus on customers

Cons

Some senior management who continue to let the company down and get rewarded for it. Poor IT Staff travel okay but not as good as many other airlines Low salaries even at management levels

Viewing 214 - 216 of 3,707 Reviews

Glassdoor has 3,999 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.