Does British Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

How satisfied are employees working at British Airways?

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at British Airways?

Cabin Crew (765) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (58) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (45) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

What are the pros of working at British Airways according to real employee reviews?

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 174 reviews)); "Great to travel and meet great people" ((in 167 reviews)); "Good benefits and discount travel" ((in 128 reviews)); "travel benefits are good for your self only" ((in 67 reviews)); "The training was good but intense." ((in 60 reviews))

What are the cons of working at British Airways according to real employee reviews?

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 241 reviews)); "Low pay and not looked after" ((in 204 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 156 reviews)); "low salary and hard to move up the ranks" ((in 91 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 70 reviews))

What are employees saying about British Airways layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

British Airways reviews

3.7

63% would recommend to a friend

(3,709 total reviews)

Sean Doyle

78% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,709 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,709 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Feb 23, 2022

Run Away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people and the flight benefits are the reasons to work here. If you can make friends and purchase your own tickets, this place has nothing to offer you

Cons

BA is exceptionally skilled at letting top talent walk- or run- out the door. From the micro-managing and tedious tasks, the pay scale, and the lack of acknowledgment of success or ideas, this company along with its partners had hit its peak in the 90s/early 2000s and has been on a rapid decline for employees ever since. Find a company that appreciates your skills and talents. This airline and its partners won’t.

1.0

Feb 23, 2022

BAD BAD BAD

Senior cabin crew

Recommend

CEO approval

Business Outlook

Pros

NONE I can think of

Cons

Clean the aircraft on turns no nightstops no crew food no duty free so little commission badly managed very very old aircraft

1.0

Feb 22, 2022

Awful leadership team

B1 licensed aircraft engineer

Recommend

CEO approval

Business Outlook

Pros

Colleagues are the only reason work is bearable.

Cons

Leadership team are appalling , unaware of employees issues and concerns. Best to stay away from here. The facilities are falling apart With little interest from anyone above unless it impacts the operation immediately. Shocking

Viewing 223 - 225 of 3,709 Reviews

Jobs at British Airways

Customer Experience Agent (Full-Time) - Los Angeles International Airport

Customer Experience Agent - Boston Logan International Airport

British Airways

British Airways reviews

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Run Away!

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Awful leadership team

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