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British Council

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British Council reviews

3.7

64% would recommend to a friend

(2,306 total reviews)
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Ciarán Devane

63% approve of CEO

46% positive business outlook

British Council has an employee rating of 3.7 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Council employee rating is in line with the average (within 1 standard deviation) for employers within the Gemeinnützige Organisationen & NGOs industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The kids were nice, on the whole.

Cons

I had a truly horrendous experience as an English Language Assistant. I was placed at two schools in the suburbs of Paris and was given no support whatsoever. Considering that these jobs are aimed towards either undergraduates or recent graduates you would expect some kind of communication - yet I had none. Very little help was given to find accommodation and I lived in a youth hostel for weeks. My "responsable" was as useless as a chocolate teapot and shouldn't have been given this title. I met her once. The teachers at the school were vile and expected me to have the same skills and knowledge as a qualified teacher, which is ridiculous, as I had received 3 days' training. They did things such as changed the days the school was open without informing me and organised a strike without informing me, so that I turned up at the school and only a few supply teachers were there and barely any of the kids. The headmistress of one school yelled at me in front of her class. I wrote a 2000-word complaint to the British Council detailing all of my experiences but received no reply. Having worked in the Civil Service since then, I now know that there is no accountability in any of the public sector so I imagine my letter was ignored as nobody wanted to deal with it. These schools aren't checked to see whether they are suitable for young assistants - the staff didn't want me there, and made this extremely clear.

2.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent amount of paid holidays, paid sick leave.

Cons

No longer a beacon of education in language teaching and teacher training. Sh**** upper management and a school now run by sales and marketing rather than an academic team. Teachers told to give feedback as nothng more than a box-ticking exercise. No one heeds any input from teachers or Senior Academic Staff. More interested in bums on seats, even if those seats are filled with highly disruptive, dysfunctional SEN students who should not be given a place. Even mid-management is willing to sacrifice the 10+ other students' right to a calm, focused learning environment if it means keeping the money paid by the uber-SEN's parents. 'Kids won't really complain about it, will they, ? We only see them once a week,' think management. Disgusting. Furthermore, the organization has been eviscerated from within by poor management decisions and bullshittery involving cookie-cutter approach to centres across the globe. No longer teaching to the local context. Sinking ship that started losing it's identity pre-Covid.

1.0
Mar 18, 2023

Terrible Senior Management

Recommend
CEO approval
Business Outlook

Pros

- great team of teachers, knowledgeable, friendly, hardworking. - Good holidays - Good opportunities for professional development

Cons

- Senior Management is seriously out of touch with teaching department and has little to no interest in employee well-being. - despite policies to protect diversity and mental health etc, the reality is far from that. - Director is petty and makes decisions based on personal and unprofessional bias. - ever decreasing package of benefits. - People with a non-academic background making academic decisions. - Decisions made solely on money over the academic benefit/ benefit to the student. When those decisions fail the teacher is blamed.

Viewing 46 - 48 of 2,306 Reviews

Glassdoor has 3,220 British Council reviews submitted anonymously by British Council employees. Read employee reviews and ratings on Glassdoor to decide if British Council is right for you.