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British Council

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British Council reviews

3.7

64% would recommend to a friend

(2,306 total reviews)
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Ciarán Devane

63% approve of CEO

46% positive business outlook

British Council has an employee rating of 3.7 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Council employee rating is in line with the average (within 1 standard deviation) for employers within the Gemeinnützige Organisationen & NGOs industry (3.7 stars).

Reviews by job title

2K reviews
3.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Freelancer payscale, Flexible work environment

Cons

High Attrition Ratio Unprofessionalism No Growth Chart

2.0
Aug 5, 2025

Inadequate

Recommend
CEO approval
Business Outlook

Pros

Some great people - mostly held back to prop up inadequate managers. Flexible working patterns. Leave entitlement

Cons

Nepotism/favouritism is rife. Questionable leadership on a global scale. Pay is ridiculously low. Very little promotion & encouragement to progress-unless you’re a favourite. Very bureaucratic. Wrong people in the wrong roles - nothing gets done & there are frequent meetings, about meetings about meetings without getting anything done. People in senior positions cannot lead; bullying is common especially from leaders who are unable to appreciate & bolster team members who haven’t lost their morale yet due to incompetence, arrogance & ego. Money is mismanaged to a horrendous degree-overspending on vanity projects with no real results is common. HR is virtually non-existent-everything is being contracted overseas. Bonus system is antiquated & reflective on how much sucking up is done over your actual performance & ability in a role. Leadership takes no accountability or provides support for staff other than “speak to EAP” Colleagues taking Voluntary Exit have had very little communication, no support & many won’t be paid their severance package for another 3 mths after leaving - which is a disgrace

1.0
May 20, 2025

Avoid like the plague

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people. Some rewarding work.

Cons

The organisation is by far the worst org I have ever worked at. It's toxic culture coupled with the bleak financial situation is enough to drive anyone potty. The organisation is currently facing financial hardship (which is public knowledge, google British Council financial situation), and is so close to becoming insolvent. Loads of redundancies are currently taking place and they have just offered a Voluntary Exit programme for any staff to take voluntary redundancy. Currently going through yet another transformation, where more people will become redundant. I would think twice before getting caught up in this sinking ship. Pay is rubbish, bonuses are non-existent, and development? I don't think they have ever heard of developing their staff. If you are looking to work in a toxic culture, with no opportunities and hierarchal issues, this is the place for you...

Viewing 43 - 45 of 2,306 Reviews

Glassdoor has 3,220 British Council reviews submitted anonymously by British Council employees. Read employee reviews and ratings on Glassdoor to decide if British Council is right for you.