Is Broadcom a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at Broadcom have rated their employer with 2.7 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Broadcom employees being 3.3 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at Broadcom now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at Broadcom .

Does Broadcom pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at Broadcom with 4.1 out of 5 stars based on 15 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at Broadcom.

How happy are Customer Success Manager (CSM) professionals working at Broadcom?

11% of Customer Success Manager (CSM) employees at Broadcom would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Success Manager (CSM) professionals have also rated Broadcom with a 3.0 rating for work-life-balance, 2.7 rating for diversity and inclusion, 2.0 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Broadcom?

Software Engineer (327) , Senior Software Engineer (162) , Principal Engineer (119) , Technical Support Engineer (117) , Principal Software Engineer (115) , Engineer (104) , Intern (93) , Staff Engineer (80) , Member Of Technical Staff (75) , Manager (63) , IC Design Engineer (55) , Director (51) , Staff Software Engineer (51) , Solutions Architect (49) , Test Engineer (46)

What are the pros of working at Broadcom according to real employee reviews?

"1. Overall CTC (Pay) is good (due to RSUs and ESPP option)" ((in 471 reviews)); "The working time is quite flexible.Compensation and benefits are good." ((in 334 reviews)); "Salary is good and competitive" ((in 331 reviews)); "The people I work with are great and the direct managers I worked with are approachable and willing to help." ((in 310 reviews)); "Compensation was good but not notably better than my prior employers in the SF Bay Area." ((in 247 reviews))

What are the cons of working at Broadcom according to real employee reviews?

"bad management and not that efficient." ((in 227 reviews)); "Frequent layoffs and reorgs." ((in 212 reviews)); "No job security and lay off people frequently" ((in 136 reviews)); "No work from home or hybrid" ((in 115 reviews)); "Demoralising at times especially if you have a bad manager" ((in 87 reviews))

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Broadcom

Broadcom Customer Success Manager (CSM) reviews

2.7

11% would recommend to a friend

(15 total reviews)

Hock E. Tan

67% approve of CEO

48% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.0

Work/Life balance

2.9

Career opportunities

2.7

Diversity & inclusion

2.6

Senior management

2.0

Culture & values

Customer Success Manager (CSM) employees have rated Broadcom with 2.7 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have an average working experience there. Broadcom is rated 22% below average by Customer Success Manager (CSM) professionals compared to other employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

15 reviews

1.0

Sep 30, 2024

Broadcom

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

They offer good equity compensation

Cons

Just about everything else.... They do not care about employees only the bottom line

3.0

Sep 26, 2024

Good during VMware days only

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Decent salary package, was in VMware and was then bought over by Broadcom and retrenched shortly after so not sure about other pros since they paid us the same when we were bought over

Cons

Management only cared about streamlining and leaning out the teams without caring much about how it will impact our existing customers

4.0

Aug 13, 2024

Be careful what you wish for

Senior customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Companies OTE make it a hard company to avoid. working for.

Cons

Company business practices of growth through acquisitions make employment stability questionable due to large-scale RIF activities.

Viewing 7 - 9 of 15 Reviews

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Broadcom Customer Success Manager (CSM) reviews

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Broadcom

Good during VMware days only

Be careful what you wish for

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